Bido Gave me a Heart Attack
I admire the new service Bido.com. I even was happy to offer up my appraisals on a few of their recent domain names. I must comment about something that gave me major distress. I was reviewing my online banking today, to notice a charge on my card for $0.10. Although the amount is not frightening, it was the fact that I didnt recognize the company charging me and that It may very well be a small charge to check if my account is valid, and then hit me up for some major bucks.
It turns out, the company charging me is FuneralHomes.com. I had never heard of the company before and have never spent money with them. I attempted to call my Bank to reach the fraud department. I intended to get my card shut off so now further charges could occur. Unfortunately getting through to my bank proved to me much more complicated on a Sunday then i had expected.
I did one more search online to see if I could find out if this was a known fraud. As it turns out, FuneralHomes.com is owned by Sahar Sarid (One of the creators of Bido). I had signed up for Bido and in order to bid they needed to check my card. Apparently they used their FuneralHomes.com merchant account to charge me. Wouldnt it be a smart idea to tell your bidders thats where the charge would be coming from? Guess not.
Justin
Justin, besides not knowing the charger, it could be more scary for some who don’t know to see FuneralHomes.com pops in their statements especially if they don’t know any close acquaintance who died - God forbid- recently. It could drive some people crazy. They would be like: Who died? Why FuneralHomes? Sahar needs to consider such situation to avoid some shockers.
Comment by Seyi — June 22, 2008 @ 3:26 pm
Hi Justin,
First my apologies for that, sorry about the confusion. We’d had some difficulties to get few things together before release and this was one of them. Be sure this will be addressed and fixed early this week.
If such issues arise in the future our door is always open. You can always email us directly to get our attention faster.
All the best,
Sahar
Comment by Sahar Sarid — June 22, 2008 @ 4:15 pm
Sahar,
I do appreciate the appology. Im actually quite glad it was a Sunday, and I wasnt easily able to cancel my credit card in this case. However, I’m happy to bring it to your attention directly.
Justin
Comment by admin — June 22, 2008 @ 6:55 pm
(no need to publish this one on blog)
Thanks Justin!
Sahar
Comment by Sahar Sarid — June 23, 2008 @ 9:06 am
Good to know this. I too would have been quite confused, if it had happened to me.
I hope they have it all figured out by now, i quite like the idea behind Bido.
Comment by Missy — July 20, 2008 @ 7:18 pm